Terms of Service & Broker Agreement

Terms of Service

Effective Date: August 2026 · Sky Services LLC (MC-1782670 / USDOT 4504932)

1. Service Agreement

Sky Services LLC acts as a licensed and bonded property broker registered with the Federal Motor Carrier Safety Administration (FMCSA) under MC-1782670 and USDOT 4504932. By submitting a quote request or booking an auto transport order, you authorize Sky Auto Services to act as your representative in arranging vehicle transportation with fully insured motor carriers.

2. $0 Upfront Deposit Policy

We do not charge any upfront booking deposit. Payment is authorized and collected only after a vetted carrier has been officially scheduled and dispatched to pick up your vehicle.

3. Insurance & Carrier Liability

All assigned motor carriers maintain active commercial auto haul insurance policies up to $1,000,000. Prior to loading, a joint vehicle inspection must be conducted and documented on the official Bill of Lading (BOL). The assigned carrier is primarily liable for transit claims.

4. Cancellation & Order Changes

Orders may be cancelled at any time prior to carrier assignment with zero penalty. If a cancellation occurs after carrier dispatch, standard logistical dispatch fees may apply.

5. SMS Terms & Conditions

View Dedicated SMS Terms Page →

By submitting a quote request, contacting our dispatch desk, or checking the SMS consent box on our website, you agree to receive SMS text messages from SKY SERVICES LLC (operating as Sky Auto Services). We adhere strictly to CTIA principles and A2P 10DLC telecommunications compliance standards.

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

2. Types of SMS Communications

If you have consented to receive text messages from SKY SERVICES LLC (Sky Auto Services), you may receive messages related to the following:

  • Conversational & Customer Support: Direct logistical assistance, answers to vehicle shipping questions, and lane scheduling discussions.
  • Auto Transport Rate Estimates: Real-time quote confirmations and $0 upfront deposit reservation options.
  • Carrier Assignment & Dispatch Tracking: Motor carrier dispatch updates, scheduled pickup windows, and driver arrival times.
  • Delivery Confirmation: Safe arrival alerts and digital Bill of Lading (BOL) inspection verification.

Example (Conversational): "Hello [Customer Name], this is Sky Auto Services following up on your auto transport inquiry for your vehicle from Chicago, IL to Miami, FL. You can reply STOP to opt out of SMS messaging from Sky Auto Services at any time."

Example (Dispatch): "Sky Auto Services Dispatch: A vetted carrier has been assigned for your transport. Scheduled pickup window: tomorrow between 1:00 PM and 4:00 PM. Reply STOP to cancel SMS alerts."

3. Message Frequency

Message frequency may vary depending on the type of communication and active transport status. For example, you may receive up to 2 to 4 SMS messages per week or per active vehicle shipping inquiry regarding your quotes, transit milestones, or account status.

Example: "Message frequency may vary. You may receive up to 4 SMS messages per active vehicle transport inquiry regarding your dispatch status or rate updates."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Sky Services LLC does not charge any separate premium fees for SMS messaging.

5. Opt-In Method

You may opt in to receive SMS messages from SKY SERVICES LLC (Sky Auto Services) in the following ways:

  • By submitting an online form: Entering your telephone number on our website forms (such as our Instant Quote Calculator or Dispatch Contact Form at https://www.skyautoservices.com/contact) and choosing to check the optional SMS consent box.
  • By direct inbound text: Texting our dispatch team directly at (224) 449-0397 or (224) 310-1830.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at sales@skyservicesllc.com or call (224) 449-0397 to request removal from our messaging list. After texting "STOP," you will receive a single confirmation message verifying your opt-out.

7. Help

If you are experiencing any issues, you can reply with the keyword "HELP". Or, you can get help directly from us at:

Help URL: https://www.skyautoservices.com/contact

Phone Support: (224) 449-0397 / (224) 310-1830

Email: sales@skyservicesllc.com

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Consent to receive text messages is not a condition of purchase, quote generation, or transport service.

9. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

6. Contact Information

Corporate Entity: Sky Services LLC

Address: 1004 Sycamore Dr, Streamwood, IL 60107, USA

Dispatch Phone: (224) 449-0397

Email: sales@skyservicesllc.com

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